Terms & Conditions

From StampWantsWiki

StampWants may change these terms and conditions from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Your use of StampWants constitutes your consent to these terms and conditions. These terms and conditions are effective from October 27, 2009.

Contents 1 General Terms and Conditions 2 Rights To Suspend or Terminate 3 Your Conduct 4 Membership 5 Personal Information 6 Listing Policies 7 Feedback 8 Laws

General Terms and Conditions

StampWants is intended to be a friendly, enjoyable and useful experience, but as with anything concerning any kind of transactions there are risks involved and we strongly advise you to understand all of these terms before joining. If you spot a listing that you feel is violating the general terms and conditions of this website as stated below, please let us know by contacting us.

This site acts as the window for sellers to create listings and for buyers to bid or purchase those listings. We are not involved in the actual transaction between buyers and sellers. As a result, we have no control over the quality, safety or legality of the items listed, the truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to buy items. We cannot and do not control whether or not sellers will complete the sale of items they offer or buyers will complete the purchases of items they have bid on. In addition, note that there are risks of dealing with foreign nationals or people acting under false pretense. This Website shall not be responsible for any items sold, for any damage to items during transit or during the inspection period, nor for misrepresentations and/or breaches of contract by either buyer and/or seller. This website shall not be responsible for the cost of procurement of substitute goods or any losses resulting form any goods purchased or obtained. This website assumes no liability for the content of the listings. Sellers are solely responsible for their listings. However, if you fall victim to a fraudulent transaction we will assist you as much as we can. If a Buyer fails to pay you for an item that you have sold them, please notify us. We will most likely be able to return to you any fees which you incurred from us by selling your item on this website.

Rights To Suspend or Terminate

You agree that this web-site, in its own discretion, may terminate any auction or use of the service immediately and without notice if

• We believe that you are not abiding by the general rules of this website.
• You have repeatedly broken a certain term.
• You have listed a suspicious item.
• You have created more than one account. Note: Users can only have one account. However, if there is a valid reason why you need an additional account, please contact us first to discuss this matter.
• You have included in your listing an offer to purchase the item listed, or other merchandise outside of StampWants. At the discretion of StampWants a user may also be in violation of this term by including contact information within a listing; all pre-sale contact between buyers and sellers is to take place through the Ask Seller A Question / My Messages system. These same rules apply to any activity on StampWants.com, including posts and other forms of communication whether public or private, including but not limited to the StampWants Forums and StampWants My Community areas. Post-sale contact taking place both through and off of our web-site, including but not limited to My Messages and external emails, can not cause damage or harm to StampWants of any type - including communication which states or implies not to use StampWants for any reason.
• We believe you to be a non-paying bidder.
• We believe you have been involved with Shill Bidding (when a seller bids on his/her own items, or has another member bid on his/her items).

In most cases when we suspect foul play we will suspend your account/listing whilst we investigate further. If our investigation is conclusive then your account with us will be terminated. At this time your account balance with us (if you are a seller, and have an open account balance) is due in full. Suspension or Termination of your account does not void your agreement to these terms and conditions, which will remain applicable.

Your Conduct

You are solely responsible for the contents of your actions through this website. You must ensure that your participation in the selling or buying of items does not violate any applicable laws or regulations. By this we mean that you must check that you entitled to sell or buy the relevant item and that you are not prohibited from doing so by any law or regulation. You must not transmit through the service any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You must also not transmit any material that encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law or regulation.

StampWants MyMessages are the official and preferred method of communication on StampWants. As a member of our website, particular as a seller, it is your responsibility to reply to all StampWants MyMessages received - in a timely and accurate manner. Ignoring StampWants MyMessages, or stating that you will not answer StampWants MyMessages is prohibited.

Membership

Membership to this website is only available to those you can form a legally binding contract. This website does not permit minors (under 18) to register. If any member fails to sign-up with their correct age, the account will be terminated immediately. As a seller, if your account balance is over $5.00, your current account balance becomes due as of the 1st of the next month. Payment must be made online, through one of our payment gateways. If your account is not paid by the 25th of the month, we will attempt to charge your credit card on file. No other forms of payment are accepted without our express permission.

Personal Information

Personal information includes all information you register with us (past and present), and information we collect through other means. Personal information is not shared with any third parties. Personal information will be shared with other members of this site if a transaction takes place between you and the specified member. In general, telephone numbers are not shared with other members. However, in the event that our staff, and/or the other member, can not reach you through MyMessage or email within a reasonable amount of time, your telephone number may be provided to the other member, if there is an open issue with an existing transaction.

Listing Policies

StampWants is intended to be a friendly and enjoyable site. To prevent any action being taken against your listings or your accounts, please follow the following policies:

• Your listing cannot include links to outside websites where you can purchase items anywhere besides StampWants. This includes both hyperlinks and text, images, etc. which instruct users to visit another website (for example "visit www.mywebsite.com", and "please put a "www" and a ".com" around my user name" are not allowed).
• You are not allowed to circumvent selling fees in any way.
• Buyer's premiums and/or any other arbitrary percentages or fixed/variable fees are prohibited. Listings in the Public Auction & Mail Sale section are exempt from this condition.
• Shipping and Handling charges are required to be specified using either the per item settings, or the table rate settings available in the Account Details section of the My StampWants area.
• Shipping and Handling charges must be realistic, and are not allowed to be excessive. The amount you are looking to receive for an item must be reflected in the price of the item, and cannot be in the shipping and handling of the item. This same policy applies towards multiple items won by a single buyer, in regards to combined shipping and handling. The definition of excessive is at our discretion, but can usually be obtained using good judgment.
• All information contained within a listing must be accurate, not misleading and relevant to the listing.
• By listing a product image, it is assumed that the image is of the exact item the buyer will receive. If the image is only meant to serve as an example, this must be explicitly and clearly stated within the listing description.
• Starting bid and buy it now prices must be realistic, and are not allowed to be excessive. The definition of excessive is at our discretion, but usually only applies to items listed at several times their actual retail value.
• Numerical Grades (Stamps), and prices based on Numerical Grades (such as SMQ Values) can only be displayed if the item comes with a Graded Certificate from a recognized Philatelic Grading Organization. The only exception to this rule is if an opinion is stated in the listing description only, and that opinion comes with a money back guarantee. This means that if the item is sent for a Graded Certificate, it must grade at or higher than the opinion stated.
• Numerical Grades/Certification (Coins), and prices based on Numerical Grades can only be displayed if the item is certified by either ANACS, ICG, NCS, NGC, PCGS or DGS. Furthermore, the abbreviation of the certification company must be displayed in the item title. Grades from other Grading/Certification companies can be mentioned in the item description (not title, and no prices based on that grade), but an automatic note on the quality and reputation of Numismatic Grading/Certification companies will be displayed along with your listing.
• Listings for Pre-Sale items can only be made if the expected date of shipment to the buyer is within 30 days from when the listing ends. If a buyer purchases a pre-sale item and you are unable to ship the items within 30 days - you must offer the buyer a full refund (including shipping and any other costs).

Any listing which does not conform to the above policies may be ended at any time. Listing fees will not be refunded on any listing which is ended due to listing policy violations.

If a buyer fails to pay for an item you have sold, you may be entitled to a Final Value Fee Claimback. For requirements and more information click here.

Feedback

The feedback system on StampWants is meant to be a guideline to a buyer's and seller's reputation on StampWants. You should always use good judgment when leaving feedback for others, as it is permanent, and generally cannot be changed once left. However, there are a few conditions which all users of StampWants must adhere to:

• You cannot threaten to leave negative or neutral feedback in an attempt to extort further goods or services from a person, other than those indicated in the original listing.
• If negative or neutral feedback is left for you, because of failure to pay for an item, or provide an item paid for, or for another legitimate reason, you cannot "retaliate" by leaving unjustified negative feedback against that user. Any such feedback will be removed.
• Having multiple accounts on StampWants is not permitted. As such, using multiple accounts, or working with other users to artificially change your feedback is not permitted.
• If you make a mistake when leaving feedback (such as you meant to leave positive feedback, but accidentally checked off negative), please contact us immediately after doing so to correct the error.
• The StampWants Admin holds the right to remove any feedback if it is determined at our sole discretion to be inaccurate, artificial or offensive.
• If StampWants withdraws feedback for any reason, no new feedback can be left for the affected transaction.

Laws

These Terms of Service shall be governed by and constructed in accordance with the laws of the United States of America. You agree that any claim or dispute you may have against StampWants.com, Inc. must be resolved by a court located in Gloucester County, New Jersey, except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located within Gloucester County, New Jersey for the purpose of litigating all such claims or disputes - including but not limited to our right to collection of fees due from selling on our website.