RazzmatazzComics wrote:This creates several major problems for me.
If you have text regarding shipping within your item description, buyers will simply ignore this, since it's not needed, because shipping is always handled by bidStart automatically. So even if you have erroneous shipping information within your description, while you should try to remove this information, it wouldn't be essential. Buyers will see the shipping information in the shipping section, which is where they know to look for such information. Additionally, when they go to checkout they'll see the correct amounts, which is what they expect.
Currently, the main collectible areas we focus on, promote, advertise, etc. are stamps, postcards and coins. Other collectibles, such as comic books, are certainly welcome to be listed, but you won't see many sales if you're not active in selling your items here, such as promoting your items, using User Newsletters, etc.. That's why you won't see sellers in these categories who don't put in an effort here selling many items, regardless of how many items they have listed. It doesn't have anything to do with our shipping options.
In general, there are two different approaches to shipping. You can go with a calculated approach, or a simple set amount approach. Just because Ebay has a calculated option, doesn't mean this is the best approach. The majority of items on Ebay, including non-stamp and postcard items do not use calculated shipping, and with good reason. Buyers prefer a simpler approach, where they can immediately see what the shipping cost is, and what it would cost to ship additional items. We believe that having a calculated approach is not conducive to increasing sales, is not needed here, and will not be added. If you look at Amazon for example, whose third-party marketplace is the same size of all of Ebay (and is 3X larger if you include their own Amazon.com sales) they believe in the same thing, and do not offer calculated shipping. And the items they sell vary in weight far more than just comic books. If it were true that not having a zip code based shipping option is a problem for preventing growth, Amazon wouldn't be the largest online marketplace.
Keep in mind that there is a very big difference between not having a calculated shipping amount, and not being able to take the weight of your items into consideration. As I noted previously, we do offer additional shipping options for non-stamps, with the express purpose of making this easy to take into account. Again:
For example, if you list single comic listings at $2.95, and listings for 3 comics (in one listing) at $3.95, you can set up your additional shipping rate within the comics category to simply be the base rate, minus (for example) $2.45. That way if a buyer purchases 2 single comic items, they'd pay $2.95 + $0.50, but if they purchased 2 (3) comic items, they'd pay $3.95 + $1.50 shipping, etc.
All of your items already take their weight into consideration, since you have higher shipping costs for heavier items. Using the above method would easily allow for you to take weight into consideration for additional items as well.
You've also noted that you want to encourage buyers to purchase more items. Allowing a buyer to see what the additional shipping cost is, for example, if you use something simple like 25c per each additional item - is exactly what encourages buyers to purchase additional items from you. They can see that they're receiving a discount on additional items, and very easy know what they're shipping costs will be, even before they add the items to their cards. Stating something such as "Wait for us to send you an invoice for a discount" provides no information to the buyer, and they have no idea what the cost of shipping will be, and are not encouraged to buy additional items.
Also, just to note we don't simply guess what works or does not work regarding shipping, we have 8 years of experience, and have researched, and experimented with various shipping options to determine what results in the most sales, and is the easiest process for buyers and sellers.